L. Christian Amougou
When it comes to creating extraordinarily memorable hospitality experiences, L. Christian Amougou is in a league of his own.
With over 25 years of experience in the hospitality industry, Christian has honed the fine art of transforming lackluster service into gracious, thoughtful hospitality that keeps guests coming back for more time and time again.
From his start as a server and captain to management roles overhauling hospitality standards for all the restaurants he has worked for, Christian has an unrivaled understanding of what it takes to "wow" at every guest touchpoint. His expertise lies in developing custom service philosophies, training programs, and optimized operations that forever elevate the dining journey.
A renowned hospitality expert, Christian is the published author of "Mastering the Art of Impeccable Restaurant Service," a must-read guide for fostering passionate hospitality cultures and unveiling the psychology of service. He has earned high recognition in the industry, including the Sales Excellence Certification from DAOU Winery, a producer of some of California's finest wines.
Today, Christian's mission is to share his mastery with restaurant owners, managers, and operators through The Hospitality Hub Agency. Whether through powerful online training, immersive in-person bootcamps, or comprehensive consulting partnerships, he instills the mindsets and skillsets to deliver heartfelt hospitality that cultivates raving fans.
"Mastering The Art of Impeccable Restaurant Service"
Testimonials
Christian possesses a remarkable ability to not only meet but anticipate the needs of his guests.His attention to detail is impressive , and he effortlessly provides guest experience from the heart. His passion for hospitality is apparent. His dedication to providing an experience of excellence shows in every interaction.
Josh Hering
General Manager, Veritas Hospitality
With over two decades of hospitality industry experience, Christian is uniquely qualified to design and implement a service system to suit any concept or dining style, from quick service to fine dining. With an emphasis on the guest experience and the bottom line, nothing is left to chance.
For a well-prepared, capable, and knowledgeable team to perform efficiently and cost effectively, The Hospitality Hub Agency is the answer.
Michael Burnett
V.P. of Operations - Grill Concepts, Inc.
My husband and I have followed Christian around LA wherever he goes. He makes every dining experience better from the moment you arrive, to the second you leave. Our favorite drinks are waiting for us upon being seated and his innate warmth makes you feel like you're part of his family. In our combined 44 years as Angelinos, there has never been anyone quite like Christian.
Lesley Grosvenor
Co-Founder, Sheer Gear