We elevate restaurants into hospitality juggernauts through service excellence.




Tired of inconsistent service affecting your revenue & reputation?

 

As a restaurant owner or manager, you're constantly grappling with disappointing service lapses that fail to impress guests. Unmotivated staff who lack training. A transactional service mentality instead of curated hospitality experiences. It's damaging your reputation and costing you business.

If you don't elevate your hospitality standards now, you'll continue to lose revenue from high customer churn, negative reviews, and an inability to cultivate passionate loyalists for your brand.

That's where The Hospitality Hub steps in as your renowned partner for transforming underwhelming service into world-class hospitality that creates raving fans.

With over 25 years of driving hospitality excellence across iconic establishments, revered author L. Christian Amougou harnesses unrivaled experience and artistry to reshape your systems, staff, and culture.

Christian's hospitality renovations will help revenue growth, decrease employee turnover, and earn your restaurant a stellar reputation for superior service execution.

OUR SERVICES

Take advantage of The Hospitality Hub's masterfully crafted training, consulting, and partnerships to experience the revenue-generating power of gracious hospitality.

Hospitality Excellence Online Course

Master the art of gracious hospitality through our comprehensive online course. With interactive modules on cultivating a hospitality mindset, delivery standards, revenue growth tactics, and more, your staff will gain invaluable expertise.

  • On-demand courses & simulations
  • Custom training plans & reporting
  • Instill consistency & accountability.

Unlock hospitality mastery 

 

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On-Site Service Training Program

Immerse your restaurant in a transformative 3-day (In)tensive training led by hospitality L. Christian Amougou. Perfect for launches, realignments, and total mindset renovations.

  • Hospitality philosophy development
  • Service scenario coaching & role-playing
  • Training assets & ongoing reinforcement Accelerate hospitality growth rapidly


 

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Hospitality Renovations Consulting

We will assess your operations and overhaul your hospitality approach via rigorous analysis, planning, and systematized execution:

  • Hospitality performance audits
  • Standards and accountability coaching
  • Cultural realignment & training
  • Renowned philosophy development
  • Continuous metric-driven improvement.
  • Unlock a hospitality metamorphosis


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TESTIMONIALS

Josh Hering
Josh Hering
General Manager, Veritas Hospitality
A true master of his craft
Christian possesses a remarkable ability to not only meet but anticipate the needs of his guests.His attention to detail is impressive , and he effortlessly provides guest experience from the heart. His passion for hospitality is apparent. His dedication to providing an experience of excellence shows in every interaction.
Lesley Grosvenor
Lesley Grosvenor
Co-Founder, Sheer Gear
Christian makes you feel like you're part of his family!
My husband and I have followed Christian around LA wherever he goes. He makes every dining experience better from the moment you arrive, to the second you leave. Our favorite drinks would be waiting for us upon being seated and his innate warmth makes you feel like you're part of his family. In our combined 44 years as Angelinos, there has never been anyone quite like Christian.
Thomas Stewart
Server, Los Angeles CA
I credit my skills as a server to Christian
I'm one of the top servers in one of the most popular restaurants in Los Angeles. I credit it all to the things I learned from Christian: - Magic happens in the details - First impressions are very important. - Find a common element with your guests and start there. - The steps of service matter, but how you make your guests feel is what they remember. I'm so grateful for Christian and his guidance on how to be a great server.
Sandro Coppolla
Sandro Coppolla
General Manager - Stella West Hollywood
A game-changing approach to restaurant service training
Christian helped us achieve the 5-star service we needed.
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